At Sphere Sound Studio LLC ("we," "us," or "our"), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services.
We collect the following information when you fill out our contact form or otherwise engage with our services:
Name
Company Name
Phone Number or Email Address
Special Comments or Requests
We also use analytics tools, such as Google Analytics and Meta Pixel, to better understand how visitors use our website and to improve our services.
We use the information collected to:Personalize and tailor our services to meet your needs.Communicate with you about your inquiries, projects, or requests.Improve our website and services through analytics insights.Provide secure and efficient service delivery through our internal systems.We do not sell your data or share it with third parties that do not directly serve our business operations.
To deliver our services effectively, we utilize the following platforms and tools:
Analytics Tools: Google Analytics, Meta Pixel
Internal Systems: Airtable, Google Firestore, Google Functions, Zoho Mail, and Cloudflare
Payment Processing: Stripe (manual link-based payments)
These platforms are used strictly to facilitate our services and are bound by their respective privacy policies.
We retain customer information for 6-12 months after the completion of a contract. This retention period allows us to provide continuity if you choose to return for additional services. After this period, your data will be securely deleted.
You have the following rights regarding your personal information:
Access and Correction: Request access to your data or correction of inaccuracies.
Deletion: Request deletion of your data from our systems.
Opt-Out: Opt-out of receiving marketing communications at any time.To exercise these rights, please contact us at hi@sphere.care.
We prioritize the security of your data by implementing the following measures:
Restricted access to personal data.
Password-protected systems and accounts.
SSL encryption for secure data transmission.
Sphere Sound Studio LLC operates in the United States and complies with applicable data privacy laws, including the California Consumer Privacy Act (CCPA), where applicable. If you are a resident of California, you have additional rights under the CCPA.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the "Last Updated" date.
For any questions or concerns regarding this Privacy Policy or your data, please contact us at: hi@sphere.care